Smart Gift privacy policy
The protection of information regarding the Users of our Website is of the utmost importance to us, therefore we make every effort to make you feel safe when entrusting us with your personal data when using our website. This privacy policy explains the principles and scope of our processing of your personal data, your rights and our obligations as a data controller.
Definitions:
- Website – online store run at www.smartgiftglobal.com
- User – a natural person registered on the Website
- Smart – Pro Forma Michał Chyliński based in Pabianice, ul. Sikorskiego 38/40, REGON 100828977, NIP 727-26-33-645
The data controller is:
Pro Forma Michał Chyliński based in Pabianice, ul. Sikorskiego 38/40, REGON 100828977, NIP 727-26-33-645
Smart has appointed a data protection officer whom you can contact in all matters relating to the processing of personal data and the exercise of rights related to data processing:
– by post to the following address: Pro Forma Michał Chyliński ul. Sikorskiego 38/40, 95-200 Pabianice
– by sending an e-mail to: info@smartgiftglobal.com
Purpose of processing
- Smart processes personal data of Website Users in order to properly perform contracts concluded on the Website and maintain the User’s account on the Website, which means that this data is needed in particular for:
– registering on the Website
– concluding a contract
– making settlements
– delivery of the goods ordered by the User
– the User uses all consumer rights (e.g. withdrawal from the contract, warranty)
– contact with Users or potential Users in all matters related to the functioning of the Website
- If you have agreed to receive information about new products and promotions, Smart processes your data in order to send you its own commercial information regarding, for example, current promotions on the website, new products (newsletter).
Data type
Smart processes the following personal data, the provision of which is necessary for:
- Setting up an account and making purchases by the User on the Website:
– first name and last name
– delivery address
– Phone number
– e-mail adress
- Data provided by the User optionally:
– date of birth
– Company name (in the case of an invoice request submitted by an entrepreneur)
– NIP (in the case of an invoice request submitted by an entrepreneur)
– additional comments to the order
- Data processed on websites
Data collected by the website and mobile devices: When it is necessary to provide the service to Users or constitutes the legitimate interest of Smart or third parties, Smart is entitled to automatically obtain and record data transmitted to the server by web browsers or Users’ devices (for example, to ensure security of IT resources or security of other Users). Such data may include, for example, cookies, IP address, parameters of the software and hardware used by the User, the pages viewed, the identification number of the mobile device, information on the use of the application and other data regarding devices and the use of systems. By collecting the above information, Smart provides Users with full access to the Website and can improve the quality of the services provided.
Legal basis for processing
Personal data are processed in accordance with the provisions of Art. 6(1b) and (c) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) – this is the performance of the contract concluded via the Website and the fulfillment of our statutory obligations, for example order processing, complaint or return processing, as well as support both during the sales process and solving reported problems related to the operation of the Website. In connection with our processing of your personal data, you have the following rights:
- You can request that we delete your data at any time without giving a reason. A request to delete data will not affect any activities performed so far. Deleting your data means that your user account on the Website will be deleted.
- You can object to the processing of your data in whole or in part at any time and for the purpose indicated by you. The objection will not affect actions already performed. Filing an objection will result in the deletion of your User account on the Website.
- You can request that we limit the processing of your personal data for a specified period of time or within the scope specified by you – we will act in accordance with your decision. This request will not affect the activities performed so far.
- You can request that we correct or rectify your personal data at any time. You can also do it yourself by using the ACCOUNT DETAILS tab after logging in to the Website.
- You can request that we transfer your data to another entity. To do this, please contact us via the application form, providing the name and address of the entity to which we should transfer your data and their scope, i.e. which information we should provide. The transfer will be made electronically after you confirm this request. Confirmation of the request is necessary for the security of your data and to ensure that the request comes from an authorized person.
- You can request information from us at any time about the scope of our processing of your personal data.
- You have the right to lodge a complaint with the President of the Personal Data Protection Office, address of the Personal Data Protection Office: ul. Stawki 2, 00-193 Warsaw
We are obliged to inform you no later than one month after receiving each request about the actions we have taken.
Remember that deleting personal data, for example by deleting the User’s account, will not result in a complete cessation of their processing, because if you have made purchases on the Website, we are obliged to store data on transactions made for the period resulting from tax law provisions.
Duration of storage of personal data
We store your personal data for the entire duration of your User account on the Website.
In order to ensure high quality service, we archive all notifications and e-mail correspondence for a period of 2 years.
After deleting your account, our systems will store data regarding your transactions on the Website. This is our obligation under tax law. Additionally, we will store your data until the expiry of your claims arising from the concluded sales contract, e.g. warranty (complaint).
Contact regarding personal data
You can submit any reports or requests regarding personal data to us in the manner of your choice:
- E-mails to: info@smartgiftglobal.com
- By phone: +44 79 216 37 355
- Through the contact form available on the Website
- By post to the following address: Smart Gift ul. Sikorskiego 38/40, 95-200 Pabianice.
Entrusting processing and sharing data
Smart entrusts the processing of personal data to entities cooperating with Smart to the extent necessary to complete the transactions concluded on the Website. These are, for example, operators preparing the ordered goods for shipment, responsible for issuing the ordered goods and handling the process related to the return of goods or complaints.
Smart will transfer your personal data to entities participating in the implementation of the contract concluded on the Website, e.g. courier companies or payment operators, which entities become their administrators upon transfer of data.
Users’ personal data, apart from the purposes indicated in this Privacy Policy, will not be made available to third parties in any way, in particular they will not be transferred to other entities for the purpose of sending marketing materials.
Personal data of Users (e-mail address) who have subscribed to our newsletter will be entrusted for processing to entities sending, on behalf of Smart, commercial information originating only from Smart.
Transfer of data outside the EEA
Data is not transferred outside the EEA.
Commercial Information – Newsletter
You can subscribe to our newsletter by providing your e-mail address for „newsletter”. By providing this information, you consent to receiving correspondence containing commercial information only from Smart – by e-mail. This is how we inform you about the latest offers – new products, promotions and sales. If you have provided your date of birth, we can also prepare a personalized birthday offer. In order to individually tailor the offer, we use cookies (more about cookies in the „Cookie Policy”).
You can unsubscribe at any time by clicking on the link included in each newsletter or by sending an e-mail to: biuro@smartgiftglobal.com
Behavior analysis
Based on the data we have, as well as cookies, we can analyze your purchase history, e.g. in order to prepare an individual offer tailored to your needs or when there is a need to protect Smart’s interests.
Cookies
Cookies are small files that enable saving and reading information directly on the device on which you visit websites (e.g. computer, smartphone, smart TV). The information registered in cookies is used by us, among others: for advertising and statistical purposes and to adapt our Website to your individual needs. You can change cookie settings in your web browser. If these settings are left unchanged, cookies will be saved in your device’s memory. Changing cookie settings may limit the functionality of the Website.
Data protection declaration for Google Analytics
Our websites use the web services analysis mechanisms of Google Inc. (“Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA “): Google Analytics, Google Double Click and Google Tag Manger. Google Analytics, Google Double Click and Google Tag Manger use cookies that enable analysis of how websites are used. Information collected by cookies is transferred to Google servers located in the USA and archived.
If IP anonymization is activated when using our website, your IP address is shortened by Google. This applies to Member States of the European Union and other countries listed in the Agreement on the European Economic Area.
At the request of the website operator, Google uses the collected information to analyze website traffic, prepare reports on website use and other services related to the use of the Website. The IP address transmitted by the User’s browser as part of the Google Analytics program is not stored with other Google data.
The user can block cookies from being saved in the web browser. In this case, you will not be able to fully use all functions of the website. In addition, the User may block the recording of data collected by cookies regarding the use of the website (including the IP address) and sending them to Google, as well as transmitting this data by Google by downloading and installing the plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=pl.
Information about Smart Gift’s profile on social networking sites
Smart has profiles on social networking sites: Facebook, Instagram, YouTube, Linkedin (hereinafter „social networking sites”), where it publishes news about products. Administrators of social networking sites record the behavior of their users using cookies and other similar technologies, including each interaction with Smart profiles. The full scope and purposes of personal data processing on social networking sites are determined by their administrators.Smart
as the entity maintaining the profiles, it has access to general statistics generated by social media administrators regarding the interests and demographic data (such as age, gender, region) of users visiting Smart profiles. Smart, as the entity running the profiles, is responsible for the content posted therein, as well as for communication with users of social networking sites – within these profiles.
Facebook and Instagram are operated by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland („Facebook”).
YouTube is operated by Google Inc. 1600 Amphitheater Parkway, Mountain View, California, USA
Linkedin is operated by Linkedin Corporation 580 N Mary Ave, Sunnyvale, CA 94085, United States
Through its profiles, Smart collects data of users of social networking sites visiting Smart profiles related to: communication, posted content and information published by the users themselves, including in private messages. If the user has an account on a given social networking site, Smart has access to the information set by the user as public, on the same terms as other users of the given site.
During the user’s visit to the profile, the administrator of the social networking site uses cookies and other similar technologies to monitor the behavior and actions taken by the user. This information is collected, among others, for the purposes of creating the so-called website statistics. The statistics contain only anonymized statistical data about users visiting the profile and it is not possible to link them to a specific person. Smart does not have access to personal data used by social networking sites for the purposes of preparing, among others, website statistics.
Thanks to website statistics generated by the social networking site, Smart has information about how users use Smart profiles and which published content is the most popular. Thanks to this information, Smart can optimize its profiles by better matching published content to users’ interests and behavior. The entity responsible for processing user data for the purposes of generating website statistics is the administrator of each of the above-mentioned websites. social networking sites. Therefore, each administrator is obliged to inform users about all matters related to the processing of personal data for the purposes of creating website statistics and about the possibility of exercising the right to privacy protection in accordance with applicable law.
More information about your data protection rights in connection with the creation of website statistics and the possibility of using them directly when interacting with social networking sites can be found at:
- Facebook:
https://www.facebook.com/legal/terms/information_about_page_insights_data
- Instagram:
https://help.instagram.com/5195221251078753
- YouTube:
https://policies.google.com/privacy
4.Linkedin:
https://www.linkedin.com/legal/privacy-policy